Terms & Conditions

Welcome to Castlepoint Markets (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, services, and interactions with us. By accessing or using our website or services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.


1. Acceptance of Terms

By using our website and services, you agree to these Terms, our Privacy Policy, and any additional terms applicable to specific services. If you are using our services on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.


2. Our Services

Castlepoint Markets provides consultancy, management, and agency services related to markets. Specific service terms may be outlined in separate agreements, which will supplement these Terms.

a. Service Availability

We reserve the right to modify or discontinue any part of our services at any time without notice.

b. Eligibility

You must be at least 18 years old to use our services. By accessing our website or engaging with our services, you affirm that you meet this requirement.


3. User Obligations

a. Accurate Information

You agree to provide accurate, current, and complete information when interacting with us or using our services.

b. Prohibited Uses

You agree not to:

  • Use our website or services for unlawful purposes.
  • Engage in conduct that could damage, disable, or impair our website or services.
  • Attempt to gain unauthorized access to our systems or data.
  • Transmit viruses, malware, or harmful code.

4. Intellectual Property

a. Ownership

All content, trademarks, logos, and intellectual property on our website and services are owned by Castlepoint Markets or licensed to us. You may not use, copy, or distribute this content without our prior written consent.

b. License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or business purposes, in accordance with these Terms.


5. Payments and Fees

a. Pricing

All pricing for our services will be communicated clearly before any engagement. Prices are subject to change, but you will be notified of changes before they take effect.

b. Payment Terms

Payment is due as per the terms outlined in our agreements or invoices. Late payments may incur additional charges.

c. Refunds

Refund policies will be outlined in service-specific agreements. If not specified, refunds will be provided at our sole discretion.


6. Limitation of Liability

To the fullest extent permitted by law:

  • Castlepoint Markets will not be liable for any indirect, incidental, special, consequential, or punitive damages.
  • Our total liability for any claim related to our services is limited to the amount paid for those services in the preceding 12 months.

7. Indemnification

You agree to indemnify, defend, and hold harmless Castlepoint Markets, its affiliates, and agents from any claims, losses, damages, liabilities, and expenses (including attorney’s fees) arising from your use of our services, your violation of these Terms, or your infringement of any third-party rights.


8. Termination

We reserve the right to suspend or terminate your access to our website or services at any time, with or without cause, and without notice. Upon termination, your right to use our services ceases immediately.


9. Third-Party Links

Our website may contain links to third-party websites. We do not control or endorse these sites and are not responsible for their content, privacy practices, or terms of use.


10. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes will be resolved exclusively in the courts of [Insert Jurisdiction].


11. Changes to These Terms

We may update these Terms from time to time. The updated Terms will be posted on our website with a revised “Effective Date.” Continued use of our services after updates constitutes acceptance of the revised Terms.